The home security and smart home industries change every year. 2018 will surely bring even more changes and adaptations to the industry. Guardian pays close attention to industry trends to make sure that we bring both new and long-time customers the best, most reliable offerings possible. The following three trends have been growing throughout 2017 and will likely be guiding forces in 2018.
The Service Difference- In 2017, more and more do-it-yourself offerings have become available in the home security and smart home market. Companies like Nest and Google have been expanding their smart home options to include affordable security offerings. Along with these new players has arisen a focus on what sort of service you want/need for your home security. Many do-it-yourself brands have focused on low prices and web resources meaning an individual has to do the bulk of the work to install and troubleshoot their systems. These systems often don’t include a security professional’s view when it comes to the vulnerabilities of a home and family and in some cases don’t even include monitoring .
More traditional companies have been doubling down on what they offer- ease and peace of mind leaving your installation and repairs to an expert. Along with this, traditional companies differentiate themselves with the quality of their monitoring services, which provides contact between the alarm and emergency personnel. In 2018, choosing a security provider will become about finding a provider that truly fits your needs, whether you want a hands-on or hands-off provider.
Seamless Integrations- With the rise of voice control devices like the Amazon Echo and the Google home, consumers have been looking for ways that their many smart devices can all work together. The security industry is no different. Guardian is one of many security systems that integrated with Amazon Echo and Google Home this year. More and more seamless integrations have been an important factor when it comes to home security and smart home devices.
It’s easy to buy several cheap, smart devices to try to make your life convenient, but if each only works individually and require its own app, then the benefits of convenience decrease significantly. Security system and smart home providers will be looking for ways to expand integrations with popular devices, when possible and by expanding the devices that they offer as a part of system. Another important part of these integrated systems is the ability for future upgrades and expansions and security providers will likely be considering more a-la-carte/ add-on items for their systems. This can be beneficial, but only if the individual devices are quality and secure.
Secure Cloud Options- More and more people are living with their information in “the cloud.” When it comes to security though, “the cloud” can be dangerous. When it comes to things like video security, the average consumer wants the ability to securely save a lot of video. Some cloud-based options may be more secure than others, and these concerns will continue to grow and be an important part of the home security and smart home landscape. Fear of hacking will only increase as more and more information is shared through the internet and cyber security will become a part of many industries in 2018, if it isn’t already.
Options like the Streaming Video Recorders (SVRs) offer the accessibility and storage ability of the cloud but with the security of a local device when it comes to storing and viewing surveillance video. These kinds of options should grow in visibility and popularity in 2018 as information security becomes more and more important to consumers.